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  1. Fynxbell Member
    Fynxbell
    @Fynxbell

    Haven’t been able to download the last two files, all I get are *.xml files

    • #1
  2. Susan Quinn Contributor
    Susan Quinn
    @SusanQuinn

    Me, too. They periodically screw this up. This is the second time in the past month. I’m going to notify tech support.

    • #2
  3. Charles Cooke Admin
    Charles Cooke
    @charlescwcooke

    Susan Quinn (View Comment):

    Me, too. They periodically screw this up. This is the second time in the past month. I’m going to notify tech support.

    This issue is not on Ricochet’s end. We are working with the producers of the show to rectify how their feed interacts with our system, and hope to have a fix. For the moment, please flag it if it comes through incorrectly.

    • #3
  4. Charles Cooke Admin
    Charles Cooke
    @charlescwcooke

    I have manually fixed the last two episodes for now.

    • #4
  5. Susan Quinn Contributor
    Susan Quinn
    @SusanQuinn

    Charles Cooke (View Comment):

    Susan Quinn (View Comment):

    Me, too. They periodically screw this up. This is the second time in the past month. I’m going to notify tech support.

    This issue is not on Ricochet’s end. We are working with the producers of the show to rectify how their feed interacts with our system, and hope to have a fix. For the moment, please flag it if it comes through incorrectly.

    I know you guys aren’t at fault. But I sure wish they’d get their act together.

    • #5
  6. Susan Quinn Contributor
    Susan Quinn
    @SusanQuinn

    Charles Cooke (View Comment):

    I have manually fixed the last two episodes for now.

    Thank you so much. I really appreciate your fixing it and your quick response!

    • #6
  7. Fynxbell Member
    Fynxbell
    @Fynxbell

    Charles Cooke (View Comment):

    Susan Quinn (View Comment):

    Me, too. They periodically screw this up. This is the second time in the past month. I’m going to notify tech support.

    This issue is not on Ricochet’s end. We are working with the producers of the show to rectify how their feed interacts with our system, and hope to have a fix. For the moment, please flag it if it comes through incorrectly.

    Thanks, Chuck!

    • #7
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