The Waiting Game

This week, it’s all about the waiting: Jonah’s waiting for the cable guy, John is waiting for Kol Nidre, Rob is waiting for a pitch. Also, everything you’ve always wanted to know about Yom Kippur, the Emmy’s, what’s the deal with peak TV, Scott Walker quits, Carly rises, a mediation on practical politics, and the guys reveal their Secret Service code names. What’s yours?

Don’t be stupid! Subscribe to this podcast on iTunes or Stitcher.

See you next Tuesday between 9AM and 6PM, EJHill.

Help Ricochet By Supporting Our Advertisers! 

mzl.zlixsgsvFor a limited time The Great Courses has a Special offer for Ricochet listeners. Order any of these 4 Business & Presentation courses – for just $9.95. Go to thegreatcourses.com/GLOP

 

 

 

Casper-Red-Antler-eyes-mark-011-960x589Get premium mattresses for a fraction of the price delivered to your door! Casper is revolutionizing the mattress industry by cutting the cost of dealing with resellers and showrooms and passing that savings directly to the consumer. Get $50 off your first purchase! Go to Casper.com/GLOP and use the coupon code RICOCHET at checkout.

Subscribe to GLoP Culture in Apple Podcasts (and leave a 5-star review, please!), or by RSS feed. For all our podcasts in one place, subscribe to the Ricochet Audio Network Superfeed in Apple Podcasts or by RSS feed.

Join Ricochet!

Now become a Ricochet member for only $5.00 a month! Join and see what you’ve been missing.

There are 32 comments.

Become a member to join the conversation. Or sign in if you're already a member.
Join Ricochet
  1. Douglas Inactive
    Douglas
    @Douglas
    9:25 PM EDT ⋅ Sep 25, 2015

    Jager:

    Hank Rhody:I’d like to point out, Mr. Podhoretz, that taking the Animal House approach [CoC warning] to your explanations isn’t likely to engender trust in the future.

    Yeah, so politicians make wild promises to get votes but the real problem is that the voters are not smart or educated enough to realize that these campaign promises can not possibly happen. This is your best defense of Republicans and you still wonder why outside candidates are taking 50% of the polls?

    It’s this kind of blatant arrogance that fueled the rise of Trump.

    • #31
  2. Douglas Inactive
    Douglas
    @Douglas
    9:26 PM EDT ⋅ Sep 25, 2015

    Cat III:

    Carey J.:

    Cat III:I appreciate the guys’ comments on customer service. I work in a call center (not for Verizon) and I can attest that we get a lot of calls from people that, we as low level employees, are unable to help. It’s easy to understand customers’ frustrations, but options are limited for the person on the other end of the line.

    Correct. The people who take customer service calls typically make $10-$15/hr. The turnover is so high that most of them have been in their jobs less than a year. Very few have been in their jobs three years. A cable TV call center has literally hundreds of people taking calls whenever they’re open.

    Here’s a question for you folks who hate customer service. If you were running a billion dollar company, would you give any real authority to hundreds of new employees who don’t make much more than minimum wage?

    A lot of the problem lies with the consumer. People hate customer service, but they hate high prices more. Hiring lots of experienced Americans is expensive and the public hasn’t been willing to make the trade-off.

    Not that the companies should be let off the hook. They’re massive bureaucracies themselves. May fortune befall the man who finds a way to improve the customer service model of major corporations.

    Yup. Americans are hypocrites. We want gold, but at the price of tin.

    • #32
Become a member to join the conversation. Or sign in if you're already a member.
Join Ricochet