The Power of the Post-it

 

Please ReadI’m not sure I believe this, but it’s scientifically proven, so maybe I just have to accept it. From Harvard Business Review:

Imagine that you really need to convince someone to do something, such as following through on a task. You might be surprised to learn that one of the best ways to get someone to comply with your request is through a tiny nuance that adds a personal touch—attaching a sticky note.

I hate these. But a recent experiment showed that when respondents were asked to fill out and return a survey, 76 percent of them complied only when the cover letter had a little personalized sticky note attached.

When there was no sticky note, the rate collapsed to 36 percent.

Okay, so why? Here’s what the experimenter came up with:

  1. It doesn’t match the environment—the sticky note takes up space and looks a bit cluttered. The brain, therefore, wants it gone.
  2. It gets attention first because of #1. It’s difficult to ignore.
  3. It’s personalized. (That’s the difference between Group 2 and Group 3 in the experiment.)
  4. Ultimately, the sticky note represents one person communicating with another important person—almost as if it is a favor or special request, which makes the recipient feel important.

I still hate them. Doesn’t everyone?

Published in General
Like this post? Want to comment? Join Ricochet’s community of conservatives and be part of the conversation. Join Ricochet for Free.

There are 41 comments.

Become a member to join the conversation. Or sign in if you're already a member.
  1. Jimmy Carter Member
    Jimmy Carter
    @JimmyCarter

    Aimee

    • #31
  2. Western Chauvinist Member
    Western Chauvinist
    @WesternChauvinist

    Charlotte:Sometimes sticky notes are pretty cool.

    OMG — I’m totally going shopping for multi-colored sticky notes to do this in my kids’ rooms. Question, though. Where do you buy the black ones?!

    • #32
  3. Cat III Member
    Cat III
    @CatIII

    Basil Fawlty:I’ve never stuck a sticky note

    I never hope to stick one

    But if you ask me for my vote

    I’d rather stick than lick one.

    That’s what she s…. No, I better not.

    • #33
  4. Dorothea Inactive
    Dorothea
    @Dorothea

    Cat III:

    Basil Fawlty:I’ve never stuck a sticky note

    I never hope to stick one

    But if you ask me for my vote

    I’d rather stick than lick one.

    That’s what she s…. No, I better not.

    Thank goodness you have read the CoC. My “code” from now on shall be “Etc.” : )

    As in punch, fight, etc.

    • #34
  5. Cat III Member
    Cat III
    @CatIII

    Dorothea:

    Thank goodness you have read the CoC. My “code” from now on shall be “Etc.” : )

    As in punch, fight, etc.

    That’s for the best. Punch, Fight, [CoC] sounds dirtier than the original.

    • #35
  6. Aimee Jones Inactive
    Aimee Jones
    @AimeeJones

    Dick from Brooklyn:

    Aimee Jones:Just a note to tell Dick From Brooklyn and Jimmy Carter thanks for the laugh throughout this post (it).

    IMG_20150817_211830

    Awww…

    • #36
  7. Aimee Jones Inactive
    Aimee Jones
    @AimeeJones

    Jimmy Carter:Aimee

    I need to go to Staples and find some notes like that!

    • #37
  8. Cat III Member
    Cat III
    @CatIII

    Dick from Brooklyn:

    Curse you Jimmy Carter!!!!!!!!!

    Everyone on this site has said that before, probably many times.

    • #38
  9. Sam Thatcher
    Sam
    @Sam

    Unless it had my boss’s handwriting on it, No way I would respond

    • #39
  10. SParker Member
    SParker
    @SParker

    The result is counter-intuitive.  I need more information.

    Is it a faux sticky note or one that’s actually written by a human hand?  A faux sticky note is a sure sign I’ve opened junk mail by mistake (possibly because it didn’t have a faux personalized scrawl on the envelope).  That triggers an involuntary angry tearing and dropping-into-the-trash reaction.  A sticky note vrai gets my full attention and if it says “See me” generally triggers a reaction that varies from mild flushing to total loss of sphincter control.  Handwritten “A.S.A.P,” of course, is an exception, triggering no discernible responses other than lassitude and immediate inattention.

    • #40
  11. Barfly Member
    Barfly
    @Barfly

    A theory of the post-it note’s effectiveness: It invites you to remove it.

    You get a document, and it’s forbidding. It’s one coherent thing, obviously, it looks polished and formal. It probably has a staple in it, or maybe it’s even bound. A monolith. What a chore.

    The little post-it, however, is none of these things. Its adhesive is easy to peel and doesn’t leave a mess. It contains only a little info, easy to read.

    You want to pull off the note. Responsibility requires that you at least read it before you ball it up. Now you’re hooked a little. Handling and reading the note, maybe even disposing of it, has moved your head incrementally into the document space. It’s not so bad in here, as I turn the first page.

    • #41
Become a member to join the conversation. Or sign in if you're already a member.