Tag: The Problem of Pain

Quote of the Day: “The Doors of Hell Are Locked on the Inside”


Eight days after I began work there, as the organization’s first staff member dedicated to supporting its personal computer users, the unionized employees at my local community hospital went on strike. It was February 1, 1990.

Early that morning, as instructed, I drove across a picket line for the first time in my life, showing up for work in blue jeans, a T-shirt, and sneakers. I was handed a mop and bucket, and along with several dozen others, I suffered through a fifteen-minute in-service on the “right way” to clean a patient’s room. Then I was put in charge of a housekeeper’s cart and I spent the next 57 days scrubbing up the Labor and Delivery Unit. This was in the days before the hotel-like “birthing rooms,” where family members gather and watch Mom in extremis, surrounded by flowers, floofy bedding, snack trays, and piped-in music. This was in the days when Mom was wheeled off to the “delivery room” to have the baby, into a forbidding and sterile environment with four gurneys in each room (the hospital had two of these rooms), klieg lights overhead, lots of sharp-edged stainless steel, with no rounded corners on anything, and not a bit of floofery in sight. The floor of each of these delivery rooms was, I can testify, having mopped each of them twice a day (and more, in the case of messy emergencies) for almost two months, about the same square footage as that of an NFL football field.

I enjoyed my time in housekeeping, actually (perhaps mostly because I knew it would not be my life’s work). I got plenty of exercise, and I got to know a side of hospital operations that folks who work in non-patient care areas rarely see. Because I was new to the organization, and because it was a welcoming place, I made lots of friends very quickly. Meals and breaks in the cafeteria (which was also affected by the strike, and where the cooking and serving were also done by non-unionized staff) were social occasions and the source of much dark humor and enjoyment of our mutual plight.