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When we first moved to Florida 15 years ago, we established bank accounts with Chase Bank. We had no mortgage or need for loans, so convenience and no-fee checking made it an easy decision. But over time, we found that the customer service wasn’t stellar. We did most of our banking through the mail, online banking, and direct debits and credits, and frankly, we were lazy. So we didn’t seriously consider changing banks.
Until I learned a couple of years ago that Jamie Dimon, CEO, was boasting of his significant donation to the Southern Poverty Law Center, which is well-known for its targeting of conservative groups, often labeled as white supremacists. I ranted about Chase’s donation on Ricochet and called Dimon’s office, where a polite young man told me he’d pass on my criticism to Mr. Dimon.