Tag: Statistical Control

Piercing the Clouded Veil of Thinking Caused by the Status Quo


“A relentless barrage of “why’s” is the best way to prepare your mind to pierce the clouded veil of thinking caused by the status quo.”– Shigeo Shingo

Shigeo Shingo was a Toyota engineer and the progenitor/guru of “Lean,” or “Sigma Six” business improvement methodology. When my spouse was in the military, Total Quality Management™ was a thing. W. Edward Deming’s TQM had allegedly made Japan an auto tech powerhouse, was doing the same for the Ford Motor Company, and had now come to a USAF base near you! (Though her boss still had a Two-Minute Manager book in her office. So last decade.)