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My 2004 Subaru interior needed cleaning—badly. And since I was looking to start a new job where I would be driving my car, I needed to get it done soon. I did a quick Facebook search and found a local car detailing business. The reviews were glowing. But besides the votes of confidence, it was hard to get much in the way of crucial information from what the page offered. A bead on the location would have been helpful. I called the number and the proprietor said he charged $150. I would need to leave the car all of Monday. Later, when I had questions, a couple of my text queries went unanswered.
It was a pain dropping the vehicle off. Other detailing businesses I’d seen offered to come to you with their supplies. And it complicated things that the detailing business lacked clear signage. “Across the street from the Toyota dealership” wasn’t helping me. I pulled into a body shop that seemed close to the description of where I was to turn and asked the woman behind the desk whether anyone recognized the name of the business I was looking for. No, they’d never heard of it. Customers seated against the walls of the cramped pre-fab office regarded me with interest. I pulled back out onto the busy highway and finally found the establishment behind a car wash.