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Your most valuable assets are your time and attention. No matter how clever you are, no matter how well educated, there is no way to add hours to the day. Most of us understand this, and I talk about it in The Power of Scheduling What is Important. The tricky part is figuring out just what is important. To your direct reports, your time and attention are a valuable resource. If you are a good leader, these are gold to them. Their success can depend on you.
I have always made a practice of scheduled supervision with all my direct reports for an hour every week. These sessions are our formal times. As things come up during the week, we can easily have calls or take a moment to talk. However, knowing we have a scheduled time, I find both sides save things for that conversation.
While I am very much an “open door” leader, in a supervision session, the door is shut. That is my direct reports’ time, and only a true emergency is a reason to disrupt it. It is a blessing to have a good Executive Assistant to screen out anything but a true emergency. Most of the time, however, we must teach our direct reports when it is okay to interrupt or not.