Today was a day for introductions & preparation. Tomorrow and Saturday will be incredibly busy.

Introductions are in order, but not all the faces are new. Overall command and expertise lies with the Steel Rose, our fearless leader and lead florist. She has decades of experience to draw on. The number one rule around here is do what she says. Silence handles IT and communications with the various wire services like 1-800-FLOWERS, BloomNet, and FTD. Each uses a separate system and has random eccentricities, like repeatedly sending orders we cannot complete, sending orders with obscenely low prices where we can’t make a profit, and general errors / omissions. It requires an expert geek, and Silence is certainly qualified, having delivered flowers and managed the wire services for decades. Besides, it is appropriate that a military history major manages our logistics. Honeybee is our dedicated assistant florist; she has several years of experience and is very helpful.