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Dan Markovitz, author of The Conclusion Trap, joins Carol Roth to talk about why we jump to conclusions and solutions, and a framework for better problem solving. Whether it is in business, relationships, government or otherwise, he talks about the pitfalls of our hardwiring for shortcuts and how to fight our brain’s automatic responses, as well as why we often blame people over bad processes.
Plus, a “Now You Know” segment on a popular shoe’s brand history.
As a consultant, Dan Markovitz helps organizations improve execution by invigorating their continuous improvement efforts. He has worked with clients such as Microsoft, WL Gore, Memorial Sloan-Kettering Cancer Center, CamelBak, Clif Bar, Goodyear Tire, and dozens of smaller companies. He is a faculty member at the Lean Enterprise Institute and teaches at the Stanford University Graduate School of Business, the Stanford Continuing Studies Program, and the Ohio State University’s Fisher School of Business.
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