Just Say No To “Nice.”

While the November midterms look tough for the GOP congress, Republican governors are the GOP’s 2018 good news–particularly in blue states like Massachusetts and New Hampshire. What’s their secret sauce? We have experts from both those states offering their insights.

And what the heck happened to VT’s Republican star Gov. Phil Scott–who had the biggest popularity plunge ever measured by Morning Consult polling? All the deets are in the podcast.

PLUS– “Just say no to ‘nice!’ From Dartmouth’s Business School to the busboys at your local diner, why being “nice” is not the way to go. Especially when it comes to tipping.

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There are 4 comments.

  1. contrarian Member

    why do i have to be mr. pink? 

    • #1
    • July 29, 2018, at 10:29 AM PST
    • 1 like
  2. Al Sparks Thatcher

    Regarding tipping. In my lifetime, I’ve seen the standard raise from 15% to 20%. My theory is that 20% is easier to calculate in one’s head than 15%.

    You take the the number to the left of the decimal point, double it, and then divide by ten.

    Another possible reason that tipping percentages have risen is the wage gap between many of the customers and the serve staff have increased. It’s guilt.

    Michael Graham indicated that he was a waiter. Many middle class millennials bypass the drudgery job route, and go straight to internships at professional firms as a first job.

    They feel more guilt towards wait staff that will probably not advance beyond that. They aren’t eperiencing this or seeing their friends experiencing this kind of job on their way up the career ladder.

    I frequent one restaurant where I regularly tip 40%. The reason is I bring my tablet, along with a keyboard, and I end up sitting at my seat for twice the amount of time most customers do.

    It’s not just level of service, but how much time you’re spending at the table.

    A lot of his arguments are overwrought. Hostage taking? Participation trophies? A tip isn’t a trophy. It’s actual money that adds to their income.

    I’ll add that while I often eat at nicer places, most of my patronage goes to diners where the income of the wait staff is such that tips are important to their income. I’m less likely to stiff someone like that even if the service is less than optimal.

    I am not dismissive of his arguments regarding niceness in general. But he picked the wrong industry as an example. The social “contract” regarding tipping, which he points out really isn’t tipping, has changed. He should just acccept that.

    • #2
    • July 29, 2018, at 1:58 PM PST
    • 1 like
  3. JosePluma Thatcher

    Your discussions about the three governors were great, but really don’t have much bearing on my life here in Texas.

    Tipping, on the other hand. . .

    I’m one of those nefarious 20% tippers. If you are a regular and get a reputation as a good tipper, you get all sorts of extra benefits. At one pub we frequent, new servers get introduced to us. It’s never too crowded for us to be seated. We get first notice of special events. When they introduce a new menu item or open a new location, guess who gets to try it out (Often for free). We also get to meet the distributers, distillers, brewers, cheese makers, etc. and end up with all sorts of free samples, glassware and other swag. If we go to a new place, we either know one of the servers, chefs or brewers or our reputation has preceded us. And things like this happen:

    Customer in front of us: “I’d like the [Limited Release Special Beer].”

    Bartender: “Sorry, the keg just ran out.”

    My wife: “Darn, I wanted that, too.”

    Bartender: “Try this {wink}; it’s almost as good.”

     

    Me: “You forgot to put one of the beers on my tab.”

    Server: “I’m sorry. Well, it’s too big a hassle to redo. Don’t worry about it.”

     

    On a cruise, we met a bartender who was very funny and entertaining. We went to whatever bar on the ship that he was assigned every night. By the end of the week, I was getting my Old Fashioned in a pint glass. 

     

    • #3
    • July 29, 2018, at 3:27 PM PST
    • 1 like
  4. colleenb Member

    Dear Michael: As usual enjoyed the show. Always love a quote from Mencken. Interesting about the states and their voting. As to tipping, I am generally a 20-per-center. As someone said it’s easier. Also, its my way of spreading the wealth around since I think most waiters and waitresses are working hard and usually do a good job. If someone didn’t do a good job, I would probably still give them 5 %. The vision of you in an adult diaper is quite frightening but then presumably you were in a little better shape in those college days??

    • #4
    • July 30, 2018, at 11:03 AM PST
    • Like