Online Training vs. Online Education

If you are a fan of what is called “online education,” you might want to read the piece my friend Cliff Orwin published today in Toronto’s Globe and Mail. The key to understanding his contention that online and education are terms that do not belong together is the fact that he distinguishes education from training: “By ‘education,'” he writes,

I don’t mean training or even mere instruction. Widget-making (however complex the widget) may well be teachable online. By education I mean formation of the whole person, to which the humanities have traditionally aspired – as have the natural and social sciences in their noblest conceptions of themselves.

Orwin does not deny that an electronic component can be useful. He recognizes that viewing a lecture on a screen from afar at one’s leisure can be an advantage. But he insists that something of great importance will always be missing.

The New York Times of July 19 contained an excellent column by the University of Virginia’s Mark Edmundson. He explained why teaching requires the physical presence of the students. Prof. Edmundson likens good teaching to jazz. It is inherently responsive and improvisational. You revise your presentation as it goes, incorporating the students’ evolving reception of it. In response to their response, as individuals and as a group, you devise new variations on your theme. You don’t address students in the abstract or as some anonymous throng scattered throughout cyberspace. You always teach these students, in this room, at this time.

So it matters to me to know who my students are, to know their faces and names, to see how they dress and what they’re reading. I need to talk to them before and after class and listen to what they’re saying among themselves. Above all, it’s crucial for me to hear their voices as they answer my questions and ask their own, to heed their inflections and mark the expressions on their faces. In my large introductory course, I devote a third of the time to discussion. That’s not just so the students can probe me, but so I can probe them.

It’s equally important to the students that I’m there. They need a real person with whom to engage. Someone to interrogate. Someone to persuade them. Someone to resist. Someone with whom they can identify or refuse to identify. Because education addresses the whole person, it requires a real person to model it. It matters to the students not just to hear what I say but to hear the voice in which I say it – the hesitations as well as the certainties. They need an example of someone who, like them, is learning as he goes along – but just happens to be further along than they are.

Live education is expensive, you say? The best things in life tend to be.

What Orwin is arguing for here is, of course, a liberal education, and he knows perfectly well that such an education is not suitable for everyone. But I think that, within the limits he sets, his argument is sound.

The most important course I ever took was a seminar taught on Plato’s Republic at Cornell in 1968/69 by Allan Bloom. I vigorously resisted his argument; I fought against him both terms; and, in part for that reason, he was never especially fond of me. But the exchanges we had nonetheless changed my life. I fought him until he persuaded me, and those exchanges inspired me to do a great deal of reading in subsequent years as I struggled to understand through the lens of certain great books what was going on all around me.

There was an electricity in that seminar that I have always tried to replicate in my classes. My aim is to provoke and to inspire — to get the students to interrogate the texts that they are reading and to think. And when I succeed, as I sometimes do, they force me to rethink — for, if they get drawn in, they either resist my interpretation or press it further than I have.

The same thing can happen as a consequence of a lecture. Most often, things come alive when I open things up for questions. Sometimes I learn things I did not know. At other times I have to think on my feet — and when I do I learn things that I would not otherwise learn. Online education cannot be much more than a pale shadow of the education that takes place in a seminar or when questions are posed.

Training may well be another matter. A video can help me see how to put a bike together. A video can teach me the rules of poker (especially if I can watch it twice). An online lecture can help me understand Hamlet. But it is not a substitute for what goes on in a seminar on Hamlet. Some things cannot be done on the cheap, alas.