TV History 10: Face-to-Face Television

 

1927 Illustration, Wagner Magazine, Germany: Women of the year 2000, flying their personal airplanes to meet friends at lunch.

Drinking in midday and smoking as casually as men, both women at the table are distracted by the little video screen in their hands, paying more attention to it than to each other. In one woman’s case, she’s looking in on her child, and on the other’s tiny round screen, a man, a lover in all probability. There’s a lot of fashionable, imaginative conjecture here in one picture, but nearly a century later, minus the aviatrix hats, wouldn’t this be a pretty close 2019 approximation of two young women at lunch, wearing earbuds, using FaceTime on their phones? For almost 90 years this idea looked futuristic. Now, the liberated lifestyles of those modern ladies of leisure and the pocket “mirrors” of their hand-held video screens are commonplace 21st century reality.

TV was always supposed to be two-way, face-to-face communication. The idea of television was born in the wake of the telephone, not radio; the idea of mass broadcasting, one to a million, wasn’t yet dreamed of when the first dense webs of phone wires were formed. The image of the ladies on their picture phones was what most educated people of 1900-1925 expected the television of the future to be like.

Video telephones were a stock prop in science fiction for a long time, surprisingly for almost all of the 20th century. Yet the glowing video screen and the camera pickup tube were accomplished by the early ’30s; why’d it take so long?

Videophone-linked lovers in the future world of 1940. (“High Treason”, UK, 1929)

After all, in Manhattan as early as 1931, you could respond to a written invitation from AT&T to be part of an experimental two-way conversation across town with a friend at one of the city’s other two Bell Telephone television rooms. By 1937, you could do this in Nazi Germany on a much more practical scale, and across much greater distances. Family members in Munich, Hamburg, and Berlin could hold reunions in various public picturephone rooms to make use of intercity video bandwidth originally put in for remote viewing of the Berlin Olympics. Even the USSR would get into the act. None of these experimental television-telephone services, essentially all propaganda showpieces of future tech, survived the war.

The 1939-40 New York World’s Fair was remembered for popularizing superhighways, television, robots, nylon, and the one that didn’t catch on: faxing newspapers overnight nationwide via radio. Twenty-five years later, the 1964-65 World’s Fair was supposed to be the mass market commercial debut of new technologies like space travel, computers, and video telephones, featured at AT&T’s Bell System Pavilion.

When I was 12, I thought they were right around the corner; as it turned out, my future wife and her sister talked to each other over the Bell Picturephones as well. As a further futuristic touch, at random the video booth conversations in New York were extended to the Bell exhibit at Disneyland, creating transcontinental face-to-face talks between strangers. Of course, 55 years ago the only company that could afford AT&T’s exorbitant long distance rates was … AT&T.

From the White House: Lady Bird Johnson calls New York City Mayor Robert Wagner.

The 1964 iteration of the long-awaited vidphone was practical, durable, and well-crafted to fit within the company’s century-old wired network of spoken telephone technology. AT&T was one of the largest, most respected industrial corporations in the world, famous for its long-reaching plans. The anticipated Sixties-Seventies leap to Picturephones was long in the making, with phased investments. Yet it failed, and the failure was so famous that for decades, it became a case study in business schools, as if the lessons of that loss were obvious. “The blind fools spent the money before they bothered to find out if customers wanted it”—that was supposed to be the bottom line.

But that wasn’t really so. Lots of customers said they wanted it, but not at the price point that the phone company could finally reach—$150/month: in 2019 dollars, $1,000, per video phone, per month. People were ready to pay three or four times as much to see who they were talking with, not 30 to 40 times as much. In the bandwidth-starved analog era, that’s the best Ma Bell could do.

Like the Concorde or the Space Shuttle, video telephoning became a development of the late ’60s that worked but for vastly more money than predicted. From this point forward, though, large companies that could afford it started to treat themselves to video conferencing rooms that rivaled the lairs of James Bond villains. That became a narrow, lucrative specialized market that was the videophone’s first real-world success.

By the late ’80s, speculation about interactive and two-way television was coming back into the news. Sony and other companies pioneered a tiny, short-lived market in still image, black and white phones that worked over regular phone lines. Sony Face to Face had a specific need in mind: Japanese men who were separated from their families on long contract projects in foreign countries.

Although my cross-country business travels were usually brief, I carried a Sony transceiver whenever I was away from home. After the American Film Institute’s 25th anniversary of 2001: A Space Odyssey at the Uptown Theater in DC, I was probably the only California-based member of the audience who was able, like the film’s fictional Dr. Heywood Floyd, to actually go on a phone afterwards and say hello to my kids, 2,700 miles away.

1993 wasn’t 2001, not quite yet. That same year, the day after Bill Clinton’s inauguration, I visited AT&T’s fabled laboratory in Holmdel, NJ, then one of the nation’s jewels of privately financed research. They were all in on what they saw as the future profit center of the telephone company, sending video to the home, with various new methods called ISDN (individual subscriber digital network) and DSL (digital subscriber line). The UK’s notably un-sentimental business journal The Economist gave it Big Capitalism’s official nod of the head, calling ISDN “The unmistakable sound of money hitting the table: I Smell Dollars Now.” And they were right to. This wasn’t quite broadband to the home yet, but it was only half a step, half a decade away.

Until then, there was a fairly cheap product called Via 8, full-motion videophones that worked over regular phone wires at no extra charge. They were popular with families; we still have ours. You could send motion or detail, not both, but they worked surprisingly well during the turn of the 21st-century twilight of low definition TV and “POTS”—Plain Old Telephone Service.

A year after the World’s Fair closed: The late Sixties take a wrecking ball to the dreams of the early Sixties. But not all of them.

Then, broadband to the home changed everything. Smartphones with cameras changed them again: Skype, FaceTime, and you know the rest of the story.

It’s been claimed again and again that there’s no real market for seeing who you’re talking with. Certainly, there’s no need for most phone calls to be made at arm’s length and in flattering light. But there are already a couple of valid, time-proven markets for video telephony (yes, there is such a term): Family Reunions. Business meetings. Staying in touch with a spouse during distant travel. Young people’s vanity. All four uses are reliably not going away anytime soon.

The picture up at the top, of 1927’s ladies of the future: ignoring for the moment the social implications of this lifestyle and what it’s actually meant for relations between the sexes in our century, let’s jump to the really captivating factor here: Realistic product design. The whole thing isn’t in the hand-held screen; it’s assumed that a handbag-sized case with a shoulder strap would hold the battery and most of the electronics. Remember the “bag” or “lunchbox” first-generation cellular phones that were called “Salesman’s specials?” Same idea. Not bad for 1927, a prophecy that finally came true.

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  1. Gary McVey Contributor
    Gary McVey
    @GaryMcVey

    Boss Mongo (View Comment):

    Fantastic. Thank you, Gary.

    Thanks for stopping by, Boss!

    • #61
  2. SkipSul Inactive
    SkipSul
    @skipsul

    Gary McVey (View Comment):

    Hank Rhody-Badenphipps Esq (View Comment):

    In terms of form-factor for video phones, I like the ones in Space 1999. They were imagining small and portable cathode ray tubes. The tubes had to be long enough to direct the electron beam, so you’d end up with a phone with a two inch screen on a foot of depth.

    On the plus side they’d come in handy if space vampires ever attacked.

    I have a pair of Sony handheld TVs of the analog era that had a cathode ray tube with such an ingeniously curved electron path that its insides must have resembled a Klein bottle imagined by M.C. Escher.

    I’ve got one of the early handheld color LCD TVs.  About the size of a Sony Walkman, got it in 1990 or 91 as a Christmas present. The picture quality on it was pretty good, though it ate through its 8 AA batteries like mad.  Screen itself was only about 1 3/4″ by 1 1/4″.  Tiny, but great at the time.

    • #62
  3. SkipSul Inactive
    SkipSul
    @skipsul

    In 1993 I got to spend a day at the Bell Labs here in Columbus (they entire complex was razed back in 2013, after passing through Lucent and several other companies).  This was a couple of years before Lucent was spun off, and they were still mass-producing the early cell phones there, while their R&D labs were still top-notch.

    This was special “Engineer for a Day” event for high schoolers.  We watched a video of AT&T’s vision of the future, and they still were touting the ubiquitous 2-way screens everywhere – entire video walls, video alarm clocks (the wife in the video wakes up to a video call from a child – I doubt the marketing folks considered the full and very worrisome implications of this), video walls and panels all over.

    • #63
  4. Gary McVey Contributor
    Gary McVey
    @GaryMcVey

    SkipSul (View Comment):

    In 1993 I got to spend a day at the Bell Labs here in Columbus (they entire complex was razed back in 2013, after passing through Lucent and several other companies). This was a couple of years before Lucent was spun off, and they were still mass-producing the early cell phones there, while their R&D labs were still top-notch.

    This was special “Engineer for a Day” event for high schoolers. We watched a video of AT&T’s vision of the future, and they still were touting the ubiquitous 2-way screens everywhere – entire video walls, video alarm clocks (the wife in the video wakes up to a video call from a child – I doubt the marketing folks considered the full and very worrisome implications of this), video walls and panels all over.

    Ohio Bell was a video conferencing pioneer in the Sixties, because they owned the wires already and scrounged enough decommissioned TV equipment to provide communications between their main installations. 

    Let’s have a cheer or two for corporate support of teenage science and engineering. Plenty of us got into amateur computer building with stepping switches donated by Bell operating companies. 

    • #64
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