A Frontal Assault on Social Media

 

To all appearances, the folks in charge of privacy regulation within the European Union are unfamiliar with that old cliché, “If it ain’t broke, don’t fix it.” Last week, the EU parliament passed a long-anticipated and much-dreaded privacy law known as the General Data Protection Regulation (GDPR), a lengthy and convoluted document that is replete with vague substantive commands accompanied by hefty penalties for violation. The implicit assumption behind the regulation is that all individuals are entitled to control data about themselves, so that various firms that acquire this information not only have to hold it secure against outsiders, but are also limited in how they can use the data, while granting individual users extensive rights to access, control, and remove their personal data. The GDPR regime is not content to let these important issues be resolved by private contract. But the new regulation fails a simple test: It does not identify any breakdown in the current institutional arrangements to justify its massive oversight in the way in which individual data is managed by all sorts of organizations and firms.

No fair-minded person thinks it’s appropriate to allow strangers to hack into databases, public or private, or to deliver hacked data to others who can then use that data to defraud or defame innocent people. Right now, a robust, multi-layered regime of legal, political, economic, and social enforcement within the EU targets firms who are perceived to violate these norms. Yet there is scant justification for piling an additional massive regulatory scheme on top of the current mix of public and private remedies. Consider the fate of Cambridge Analytica, a firm that misused for political purposes data that it had acquired under false pretenses from Facebook during the 2016 presidential campaign. Cambridge Analytica recently shut down, undone by a “siege of media coverage.” Facebook’s Mark Zuckerberg, meanwhile, has been hauled over the coals repeatedly in both the United States and in Europe because the systems Facebook had in place were insufficient to protect against misuse. Zuckerberg responded with more robust solutions to satisfy its huge customer base, lest Facebook lose its dominant market position and the billions in revenue its users generate.

It is a mistake to underestimate the deterrent effect of such strong market responses to demonstrable forms of data misuse, and it is unwise to put into place, as the GDPR has done, a vast and untested apparatus to regulate the collection, storage, and distribution of processing of information when, in all but rare instances, the system functions as designed.

There is indeed an even deeper irony here. In Article 3 of the GDPR, we learn of its extensive extraterritorial scope: “This Regulation applies to the processing of personal data in the context of the activities of an establishment of a controller or a processor in the Union, regardless of whether the processing takes place in the Union or not.” That broad command captures all transactions related to “the offering of goods or services, irrespective of whether a payment of the data subject is required, to such data subjects in the Union; . . .”

Hence the law obviously covers firms outside the EU, and in so doing, it saddles them with regulations that ironically make it easier for cybercriminals to target firms to which the GDPR applies. The reason is that the GDPR crimps the efforts of public and private bodies to thwart criminal behavior. In the misguided effort to protect the privacy of job applicants, Article 10 blocks employers and public officials from asking the applicants whether they have been convicted of a crime or are under investigation for criminal activities, thereby increasing the odds of a serious data breach orchestrated from within the organization. Unfortunately, the EU fails to understand that privacy protection has always been a double-edged sword: It allows honest people to go about their lives without undue interference from others while also making it easier for knaves and thieves to conceal their identities in order to practice fraud against innocent persons.

Any sensible regulatory official ought to be sensitive to this trade-off. But the need for humility in the face of complexity has not reached Andrea Jelinek, the Austrian regulator heading the new European Data Protection Board, which has, under the EU’s federalist system, general oversight in enforcing the GDPR. Regrettably, Jelinek harbors no doubts about her own competence to wield a big stick: “If we have reasons to fine, we are going to fine.” For better or worse, direct enforcement does not lie with Jelinek but with member states, meaning that Ireland—the European headquarters for Facebook and Google—will have a disproportionate role to play. Already, there are rumblings of disagreement in enforcement priorities between Jelinek and Helen Dixon, the head of Ireland’s data protection commission. These little spats can complicate the business task for firms trying to keep in compliance with a barrage of inconsistent commands.

Matters are not made easier by the onerous and ill-defined standards under Chapter III of the GDPR, which allow users to correct data entries and receive prompt notice in the event of a data breach, often before the firms themselves understand the cause or scope of the breach. Yet the penalty for error is severe: the GDPR calls for fines that can reach either €20 million or a whopping 4 percent of worldwide annual sales, whichever is greater, even for conduct that is perfectly legal under local law outside of the EU.

The general rule of proportionality requires that the punishment fit the crime. Overdeterrence, like underdeterrence, leads to serious economic distortions, for it induces excessive precautions against trivial risks. In this instance, moreover, it can contribute to the premature decision of non-EU firms to stop doing business inside the EU, which in turn gives a competitive edge to large firms like Google, which have the wherewithal to respond to threats more quickly than their smaller and less prepared rivals, and more quickly than Facebook, which has to deal with the transmission of data over literally hundreds of millions of covered individual accounts.

As drafted, Article I of the GDPR only protects “the process of personal data,” that is, data about “natural persons.” One of the great challenges for the GDPR concerns the rapid, repeated, and routine movement of data for commercial, medical, security, and business reasons, which makes it costly to obtain individual consent from each applicant for each use of particular data. The sensible response is for companies to request, and individuals to give, some blanket consent, subject to the understanding that serious sanctions will be imposed after the fact in the event of identified misconduct. But it is far from clear how this works under the GDPR.

The Charter of Fundamental Rights of the European Union, which enshrines the EU’s commitment to “the indivisible, universal values of human dignity, freedom, equality and solidarity,” specializes in grandiose generalizations that often fail to yield clear and sensible directives. Often, its values are in painful tension with one another. The Charter’s Article 7 upholds “Respect for private and family life: Everyone has the right to respect for his or her private and family life, home and communications.” Article 8 is more specific, providing: “Everyone has the right to the protection of personal data concerning him or her.” The remainder of Article 8 points to individual consent as the basis for an exception where there is “some other legitimate basis laid down by law”—full stop. But what is needed is a detailed account of which ends count as legitimate, and which means can be used to implement them.

Nonetheless, the GDPR purports to make good on the Charter’s guarantees. Ideally, the Charter’s respect for individual autonomy and consent would seem to allow for normal contractual waivers of privacy protections. But consent under the GDPR is sharply limited. It refers only to “any freely given, specific, informed and unambiguous indication of the data subject’s wishes,” which throws doubt over such blanket waivers. The consent requirement is even more difficult to satisfy because under the GDPR the company bears the burden of showing whether an individual’s consent includes the permission to process data. Nonetheless, because the GDPR allows any individual to withdraw consent for any reason at any time, long-term planning for the company becomes difficult. In addition, the GDPR imposes onerous requirements to ensure that consent to obtain information is “clearly distinguishable from other matters.” The regulation further cuts back on contractual freedom by requiring that a determination of whether consent is “freely given” take the “utmost account” of whether contractual performance is “conditional on consent to the processing of personal data that is not necessary for the performance of that contract,” which I take as undermining the ability of any firm to get (and any individual to give) general consent.

The situation is now even more uncertain because Maximillian Schrems, a well-known Austrian privacy activist, has already filed his first round of suits, seeking billions of Euros against Google, Instagram, WhatsApp, and Facebook as leader of a new organization called “nyob” (none of your business) The purpose of these complaints is to attack the soft underbelly of consent under the GDPR on the ground that it is not “freely given” if obtained by a threat to cut off the underlying service. Schrems complains that if users only have “the choice to delete the account or hit the ‘agree’ button—that’s not a free choice, it more reminds of a North Korean election process.” Forget the hyperbole, and remember that his frontal assault under the GDPR against all take-it-or-leave-it terms poses a mortal threat to the business models of social media companies, who depend upon using collected data in legitimate ways to generate revenues from advertisers and other parties. At the moment, it is unclear how regulated companies will pass their new costs onto their customers. No customer wants to pay fees for the services they now receive for free. Just think of the pricing nightmare that developing any global fee structure would create.

If Schrems gets his way, the GDPR amounts to a frontal assault on the standard social media business model, which could disrupt the world-wide operation of social media. The EU and its member states ought stoutly to resist any interpretive move under the GDPR that transforms its intended data protection regime into one that ensures, de facto, the destruction of the social media regime as it stands today.

© 2018 by the Board of Trustees of Leland Stanford Junior University

Published in Law, Technology
Like this post? Want to comment? Join Ricochet’s community of conservatives and be part of the conversation. Join Ricochet for Free.

There are 8 comments.

Become a member to join the conversation. Or sign in if you're already a member.
  1. CarolJoy Coolidge
    CarolJoy
    @CarolJoy

    Your fine OP states: The situation is now even more uncertain because Maximillian Schrems, a well-known Austrian privacy activist, has already filed his first round of suits, seeking billions of Euros against Google, Instagram, WhatsApp, and Facebook as leader of a new organization called “nyob” (none of your business) The purpose of these complaints is to attack the soft underbelly of consent under the GDPR on the ground that it is not “freely given” if obtained by a threat to cut off the underlying service.

    ####

    I certainly hope he prevails. And I think we all should realize that recently when the great unwashed masses in Great Britain rose up and voted their nation out of the EU, they did so for many reasons. As they fully understood how corrupt the EU is now and always has been.

    • #1
  2. Stad Coolidge
    Stad
    @Stad

    It’s all about the money.

    Facebook, Google, Amazon, Twitter . . . American companies with billions out the wazoo. The EUs make these regulations with the end game being, “We can sue them and get a s**tload of money to keep our socialist scheme going.”

    The Euro-Globalists are running out of other people’s money (within their countries), so now they’re looking at the big, fat cash cows the US has to offer.

    • #2
  3. Hank Rhody, Total Rip-off Contributor
    Hank Rhody, Total Rip-off
    @HankRhody

    With apologies Mr. Epstein, I think your problem is that you’re assuming everything is hunky-dory with the status quo.

    Richard Epstein: The purpose of these complaints is to attack the soft underbelly of consent under the GDPR on the ground that it is not “freely given” if obtained by a threat to cut off the underlying service. Schrems complains that if users only have “the choice to delete the account or hit the ‘agree’ button—that’s not a free choice, it more reminds of a North Korean election process.” Forget the hyperbole, and remember that his frontal assault under the GDPR against all take-it-or-leave-it terms poses a mortal threat to the business models of social media companies, who depend upon using collected data in legitimate ways to generate revenues from advertisers and other parties.

    Why is every single aspect of our lives governed by a “take-it-or-leave-it” contract? What makes a contract where one side has all the power to set the terms consonant with a free market?

    Why do social media companies depend on collecting my information to sell to advertisers to survive? The Coca-Cola corporation paid an awful lot to advertise on benches and billboards and buses before the internet made such data analytics possible.

    What makes the massed collection of user data legitimate in the first place? Of course I’ve had this disagreement with you since the NSI metadata collection came out.

    There are plenty of reasons to dislike the GDPR. I’m not going to shed a single tear if Facebook, Google et. al. collapse under the weight of their own business model.

    • #3
  4. The Reticulator Member
    The Reticulator
    @TheReticulator

    Hank Rhody, Total Rip-off (View Comment):
    There are plenty of reasons to dislike the GDPR. I’m not going to shed a single tear if Facebook, Google et. al. collapse under the weight of their own business model.

    The problem is more that their upstart competitors will collapse,  leaving only the big guys.

    • #4
  5. CarolJoy Coolidge
    CarolJoy
    @CarolJoy

    Hank Rhody, Total Rip-off (View Comment):

    With apologies Mr. Epstein, I think your problem is that you’re assuming everything is hunky-dory with the status quo.

    Richard Epstein: The purpose of these complaints is to attack the soft underbelly of consent under the GDPR on the ground that it is not “freely given” if obtained by a threat to cut off the underlying service. Schrems complains that if users only have “the choice to delete the account or hit the ‘agree’ button—that’s not a free choice, it more reminds of a North Korean election process.” Forget the hyperbole, and remember that his frontal assault under the GDPR against all take-it-or-leave-it terms poses a mortal threat to the business models of social media companies, who depend upon using collected data in legitimate ways to generate revenues from advertisers and other parties.

    Why is every single aspect of our lives governed by a “take-it-or-leave-it” contract? What makes a contract where one side has all the power to set the terms consonant with a free market?

    Why do social media companies depend on collecting my information to sell to advertisers to survive? The Coca-Cola corporation paid an awful lot to advertise on benches and billboards and buses before the internet made such data analytics possible.

    What makes the massed collection of user data legitimate in the first place? Of course I’ve had this disagreement with you since the NSI metadata collection came out.

    There are plenty of reasons to dislike the GDPR. I’m not going to shed a single tear if Facebook, Google et. al. collapse under the weight of their own business model.

    Very nicely stated. Thank you Mr Rhody.

    And it is not only internet giants that have the ability and audacity to demand our first born in exchange for the “privilege” of utilizing their services. At least the internet companies actually give you the reams of small print to read so you know the details of what your consent will bring about.

    I was going to have AT & T put in a land line. The woman I talked to knew what amount I would pay per month. She knew when the guy would be here to install the phone line. But she couldn’t tell me the time length of my contract. The installer would arrive on Friday. I was supposed to be called before then to find out the details. By Thurs at 3:30Pm, I called AT & T and got a hold of a supervisor to get an explanation about the contract details.

    “Those details can only be revealed after the phone is installed.” But I am in my 60’s. I know by now that once the phone is installed I have “given” my consent to the contract.

    Tort law is totally dead when it is an agreement between anyone in the 99% and the Big corporations.

    • #5
  6. genferei Member
    genferei
    @genferei

    Richard Epstein: the new regulation fails a simple test: It does not identify any breakdown in the current institutional arrangements to justify its massive oversight in the way in which individual data is managed by all sorts of organizations and firms.

    It’s not really hugely different from data privacy regimes that have been operating in most of the world outside the US. I’m not saying that makes them right, but I am saying that the GDPR is a continuation of current institutional arrangements.

    It’s easy to forget, but one of the motives for the early development of privacy regulation in, say, West Germany in the 1970’s, was the concern that government agencies would use data collected for one purpose for other purposes that citizens had not consented to. It was a natural (again, I’m not saying unambiguously correct) that this was extended to non-governmental parties, as well.

    Despite the Millenium-Bug style hype around the arrival of GDPR from those with services to sell, not much has changed for those used to dealing with non-US data privacy law. It’s keeps – rather than puts – a cramp in certain business models, but does anyone really believe citizens of the West are NOT more concerned about what governments and corporations are doing with personal data than they were before?

    • #6
  7. Joe P Member
    Joe P
    @JoeP

    The Reticulator (View Comment):

    Hank Rhody, Total Rip-off (View Comment):
    There are plenty of reasons to dislike the GDPR. I’m not going to shed a single tear if Facebook, Google et. al. collapse under the weight of their own business model.

    The problem is more that their upstart competitors will collapse, leaving only the big guys.

    This is exactly correct, and worth expanding upon. The EU believes this law applies to every website in the entire world run by a legal entity or natural person engaging in “economic activity” that collects data from Europeans. This is a ludicrously expansive definition.

    Do you run advertisements on your blog? Well, then you’d better have 20 million euro lying around in case some foreign bureaucrat decides you didn’t handle a European’s data correctly. Does Ricochet have 20 million euro lying around? We have users all over Europe. You don’t think some liberal is going to realize that all you need to do to shut down conservative websites they don’t like is to complain to some EU regulator? I wouldn’t be surprised if someone is coming up with a plan to do just that right now.

    • #7
  8. Sisyphus Member
    Sisyphus
    @Sisyphus

    The Reticulator (View Comment):

    Hank Rhody, Total Rip-off (View Comment):
    There are plenty of reasons to dislike the GDPR. I’m not going to shed a single tear if Facebook, Google et. al. collapse under the weight of their own business model.

    The problem is more that their upstart competitors will collapse, leaving only the big guys.

    Because the big boys have the dinosaur dollars to either comply or grease the necessary grifters to kick the can down the road. I know a guy in England who runs a simple zombie game site who has already stopped taking contributions from the EU to avoid massive repercussions.

    We aren’t the only country with an Obama.

    • #8
Become a member to join the conversation. Or sign in if you're already a member.