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The director of the federal Office of Personnel Management will not resign, despite bipartisan calls that she do so:
The escalating calls for Archuleta to be replaced came as the Obama administration disclosed on Thursday that the number of people affected by the federal breach — believed to be the biggest in U.S. history — was far higher than previously reported.
Hackers downloaded Social Security numbers, health histories or other highly sensitive data from OPM’s databases, affecting more than five times the 4.2 million people the government first disclosed this year. Since then, the administration acknowledged a second, related breach of systems housing private data that individuals submit during background investigations to obtain security clearances.
Although the government declined to name the hackers, officials said the same party was responsible for both hacks. Numerous U.S. lawmakers who have been briefed on the federal investigation have pointed the finger at China.
From her June 28 bulletin:
As our investigation into the cyberintrusions and theft of information at OPM continues, I want to reassure our Federal family how seriously I take our responsibility to provide you with timely and accurate information, as well as the resources to protect you from any malicious activity that may come from these events.
Our Federal family?
Over the past week, CSID has been increasing the number of call center employees available to answer your questions. Additionally, they are equipped with the latest list of Frequently Asked Questions to make sure everyone is getting updated and consistent information.
Wait times are also a concern. The good news is that, because CSID has been adding additional call center employees, the wait times are down significantly. A new feature has also been added giving you the option to have the center call you back when it’s your turn. This keeps you from having to wait on hold.
That doesn’t happen to me when I call my family. Happen to you?
Each and every day, as we investigate these attacks and aggressively work on the redesign of our computer network, we are keeping in mind the millions of men and women who have and continue to serve the American people. We honor your contributions and the trust you put in us to keep your information safe. I pledge that we will do everything we can to give you the support you need.
The OPM, reports Wired, had no IT security staff until 2013:
The agency was harshly criticized for its lax security in an inspector general’s report released last November that cited its lack of encryption and the agency’s failure to track its equipment. Investigators found that the OPM failed to maintain an inventory list of all of its servers and databases and didn’t even know all the systems that were connected to its networks. The agency also failed to use multi-factor authentication for workers accessing the systems remotely from home or on the road.
Katherine Archuleta, in the name of God, Go.
Something about Ms. Archuleta’s prose style tells me that reference will be lost on her.Published in