Migrating to new servers

Esteemed members and readers of Ricochet,

I'm happy to announce we've been working on much-needed changes to our infrastructure at Ricochet, and we hope to migrate to new servers in the next week or two.

There may be some temporary disruptions in the service, but please be patient; these are typical during such a big transition.

After the transition, you should experience:

  • A faster site overall
  • Much faster posting times (less than 10 seconds to be sure; but in our tests, as little as 2 seconds).  Currently it takes more than 30 seconds just to post a comment, due to complex caching issues in the system.
  • Fewer (hopefully zero) "transaction failed" errors.  I know I'm not the only one who has been seeing these recently.
  • More stability; and other improvements.

Also, once we finish this transition, we should be able to focus more on adding new features to the site and improving it in other ways.  The problems listed above have been taking up a lot of our time and we are eager to put them behind us.

Thank you as always for being members and readers of Ricochet!

(Graphic courtesy of EJHill)

Comments:


Misthiocracy
Joined
Aug '10
Misthiocracy

YAY!!!!

I've been tempted to write angry emails about how often I get errors when trying to post comments, but I've always held off cuz "Ricochet is so damned cute with those big sad eyes, I could never stay mad at you."

Jim Chase
Joined
Jun '10
Jim Chase

Sweet.  Can't wait. 

Dan
Joined
May '11
Dan IV

Excellent.

Good Berean
Joined
Oct '10
Good Berean

 Muchas gracias, BSA!

Kenneth
Joined
Jul '10
Kenneth

2 seconds instead of 30?  That means I can be 15 times more irritating!!!

Douglas
Joined
Mar '11
Douglas

Good to hear. I'm curious if you're going to stick with a Linux/Apache setup, or move to another Nix or Windows Server.


Joined
Mar '11
Dale in Annapolis

Kenneth. What are you talking about? More Cowbell!! 

Spin
Joined
Nov '10
Ken Owsley

Do Give us some technical details...

Jimmy Carter
Joined
Jul '10
Jimmy Carter
Good Berean:  Muchas gracias, BSA! · May 17 at 3:54pm

Yer in Internet. Speak English like Interneticans. 

Charlotte
Joined
Apr '11
Charlotte Reineck

Gimme a B! Gimme an S! Gimme an A! Yay, BSA!

Busy System Admin
Joined
Feb '10
Busy System Admin
Ken Owsley: Do Give us some technical details... · May 17 at 6:00pm

Well, we're on a LAMP stack, and will continue to be.  We're not giving too many other details other than to say we've moved to a different server size and layout and are using a third-party configuration (better tested) instead of home-grown.


Joined
Mar '11
Varun Vijay

Could you please add daily and weekly newsletter feature.

Thanks,

varun82vijay@gmail.com

dreamlarge
Joined
Nov '10
dreamlarge

Busy System Admin:

  • Much faster posting times (less than 10 seconds to be sure; but in our tests, as little as 2 seconds).

Thank you for the improvements.

I have to laugh at the much faster speeds....10 seconds.  I think I've been able to actually post on this board less than a full handful of times because I time out.  I have FIOS.  *shakes fist at FIOS* 

When I time out I curse and then say, "It's Allah's will."  (something I heard once to explain a paper jam. So I use it at will. )

Fact is, sometimes I can use a pause before I post.  So,  I guess I'm saying....look out y'all.

I can already feel the difference.  Wheeeeee!

ParisParamus
Joined
May '10
ParisParamus

I complained about this earlier today on the FB feed.  What I would really love to know is why the site was always so slow, like from day one.

Canuckski
Joined
Mar '11
Canuckski

Nice.  I've been wondering about Ricochet's scalability against anticipated growth.  I'm in IT, so if you need any UAT or even BA skills (at an earlier stage), just ping me and I'd be glad to help.  This is definitely one resource to which I'd happily commit time.

Florida Pundit
Joined
Jun '10
Florida Pundit

Thanks for the improvement. I oversee upgrades like this in my work and know the challenges. I am just starting to change from a passive observer to an active contributor and look forward to help contribute to the growth of Ricochet without technology limitations.

Israel P.
Joined
Feb '11
Israel P.

Will it stop asking me to log in multiple times during a single session?

Fredösphere
Joined
May '10
Fredösphere

Waaaaaait a minute--you create a conservative website, and the first thing you want to do is to change it????????

Transaction failures are a tradition around here. They're an integral part of the rich mosaic of cultural norms we have come to expect down through the long months this site has been up. Do not take them away from us. We can't stand change.

Duane Oyen
Joined
May '10
Duane Oyen

I still wanna know why the logo is lefty blue.  BSA, technical genius and all around goodfella that he is, still owes us an explanation of that one.

Busy System Admin
Joined
Feb '10
Busy System Admin
Israel P.: Will it stop asking me to log in multiple times during a single session?

I have no guarantees on that.  This is another really annoying bug that I've spent days on with no clear leads.  Basically, under certain conditions, the software thinks your session cookie is gone (or deletes it itself) and that forces a new login.  I haven't been able to trace it to the real cause.

However, one of the known conditions that causes it is clicking on images in conversations.

We do hope this migration will put us on a better footing to address the login issue soon.  As I mentioned, we'll be using a more widely tested and supported third-party configuration of the software platform.  Once we are on that configuration, we can request support for issues such as this login issue.  So... it may not happen right away but we do want to address it, and this is one of the steps to getting there.


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