Many apologies up front.

We're still finding bugs after our software upgrade last week.  After we hit several of them, we tried reverting to the previous version of the software, but that introduced other bugs, most notably & nbsp; codes all over. So we don't really have a viable backwards "downgrade" path, and we'll have to keep the latest version of the software and work through the bugs one by one.

We wanted to let our membership know what is going on.  So here is the current list of major bugs we've found:

  • Users cannot upload a new avatar.
  • Some users cannot edit anything on their Profile except their password.  When they change their password, the system shows an error, though it does still save the new password.
  • Login problems.  These have partially been fixed, but some issues remain.
  • After logging in, you are redirected to the home page rather than the page last visited.
  • You may see & nbsp; codes in your comment when you edit it.  Ignore them for now, or replace them with spaces if they force your comment to go over the word limit.
  • Comment Filters
Contributor Comments
Member Comments
Comment Popularity

Comments :

mesquito
Joined
May '10
mesquito

 Yeah.  I have to log in every time I visit.  But at least I'm not capriciously booted off any longer.  We'll see for sure when I try to post this comment.

Edited on Nov 30, 2010 at 3:49pm
PJS
Joined
May '10
PJS

Thanks BSA, I was literally just wondering how things are going.  I have great faith that one day soon I will be kept logged in on this computer.  Go you!

Ottoman Umpire
Joined
May '10
Ottoman Umpire

Thanks for the update.  The login problem seems to be better lately.

Pilgrim
Joined
Jun '10
Pilgrim

It is measure of how much the members respect and value "our site" that there has been little or no ill-tempered sniping about the the glitches over the last couple of weeks. Maybe it's because Ricochet members are intelligent and mature enough to know that this endeavor is freakishly complicated.  Or maybe a CoC addendum: Thou shall not throw brickbats at the BSA? 

Edited on Nov 30, 2010 at 5:43pm
Midget Faded Rattlesnake
Joined
Aug '10
Midget Faded Rattlesnake
Busy System Admin: ...but that introduced other bugs, most notably & nbsp; codes all over.

I'll kinda miss that little &nsbsp; bug when it's gone.

My login problems have mostly disappeared (no more of that being logged out while I'm trying to post a comment and then maybe not being able to log in again).

Occasionally, Ricochet still signs me out for no reason, but fortunately no longer when I'm in flagrante comment. And I now I can always sign right back in.

Thanks, BSA, for all you do.

Kenneth
Joined
Jul '10
Kenneth

Um...why can't I post photographs on the member feed?  The world really, really needs to see Rob Long and Mrs. Kenneth.  And the tragic NR cruise zombie attack upon Jonah Goldberg.

ConcernedCanadien
Joined
Sep '10
ConcernedCanadien

 I can only post comments 20% of the ime.  I'm logged in and can create a comments but the 'Post Comment' button does nothing.  VERY frustrating.

Something about Ricochet not being an object.  On 2 separate machines. 

Now that I've bothered to enter this comment, let's see if it gets published.

ConcernedCanadien
Joined
Sep '10
ConcernedCanadien

Woohoo!  It took it!

I had the problem at lunch, but maybe it's gone.   Gonna try tomorrow.

Not JMR
Joined
Nov '10
Jan-Michael Rives

I'm not sure whether it was always this way, as I just joined, but ricochet does not seem to play well at all with Webkit-based browsers.

Pseudodionysius
Joined
Sep '10
Pseudodionysius

Pilgrim: It is measure of how much the members respect and value "our site" that there has been little or no ill-tempered sniping about the the glitches over the last couple of weeks. Maybe it's because Ricochet members are intelligent and mature enough to know that this endeavor is freakishly complicated.  Or maybe a CoC addendum: Thou shall not throw brickbats at the BSA?  · Nov 30 at 5:42pm

Edited on Nov 30 at 05:43 pm

I can't speak for anyone else on Rico but I've worked both sides of upgrades and I feel BSA's pain. It isn't fun.

Busy System Admin
Joined
Feb '10
Busy System Admin
Jan-Michael Rives: I'm not sure whether it was always this way, as I just joined, but ricochet does not seem to play well at all with Webkit-based browsers. · Nov 30 at 7:41pm

Sorry about that.  Can you be more specific about the problems you see?

Busy System Admin
Joined
Feb '10
Busy System Admin
Kenneth: Um...why can't I post photographs on the member feed?  The world really, really needs to see Rob Long and Mrs. Kenneth.  And the tragic NR cruise zombie attack upon Jonah Goldberg. · Nov 30 at 6:09pm

This has been a known issue since before the upgrade, and it's on my list of bugs.  Again, apologies.

Busy System Admin
Joined
Feb '10
Busy System Admin

Busy System Admin:

  • Some users cannot edit anything on their Profile except their password.  When they change their password, the system shows an error, though it does still save the new password.

I believe the issue listed above has now been fixed, based on a few preliminary tests.  Please report if you still cannot update your account information.  Thanks!

Kenneth
Joined
Jul '10
Kenneth

Busy System Admin

Kenneth: Um...why can't I post photographs on the member feed?  The world really, really needs to see Rob Long and Mrs. Kenneth.  And the tragic NR cruise zombie attack upon Jonah Goldberg. · Nov 30 at 6:09pm

This has been a known issue since before the upgrade, and it's on my list of bugs.  Again, apologies. · Dec 1 at 8:58am

Oh...I thought maybe it was a policy thing, to keep us from putting up naughty pitchas.

Busy System Admin
Joined
Feb '10
Busy System Admin

Kenneth

Busy System Admin

Kenneth: Um...why can't I post photographs on the member feed?  The world really, really needs to see Rob Long and Mrs. Kenneth.  And the tragic NR cruise zombie attack upon Jonah Goldberg. · Nov 30 at 6:09pm

This has been a known issue since before the upgrade, and it's on my list of bugs.  Again, apologies. · Dec 1 at 8:58am

Oh...I thought maybe it was a policy thing, to keep us from putting up naughty pitchas. · Dec 1 at 8:26pm

Our editors can take down naughty pictures.  We're relying on that mechanism for the time being.

I am happy to announce that users can now upload photos to their conversations!  Keep it clean...  ;-]

show PJS's comment (#16)
PJS
Joined
May '10
PJS

BSA! BSA! BSA!  Wooohooo!  I have stayed logged in on both MacBook and iPad for two days now!  You da man!

Busy System Admin
Joined
Feb '10
Busy System Admin
PJS: BSA! BSA! BSA!  Wooohooo!  I have stayed logged in on both MacBook and iPad for two days now!  You da man! · Dec 3 at 1:41pm

Well, thank you, but it's really just restoring a baseline of functionality.  The state of the login problem last week was simply unacceptable.  Sorry you had to live through it!

show PJS's comment (#18)
PJS
Joined
May '10
PJS

Busy System Admin

PJS: BSA! BSA! BSA!  Wooohooo!  I have stayed logged in on both MacBook and iPad for two days now!  You da man! · Dec 3 at 1:41pm

Well, thank you, but it's really just restoring a baseline of functionality.  The state of the login problem last week was simply unacceptable.  Sorry you had to live through it! · Dec 3 at 5:09pm

I'm a simple soul.  Not having to log in every time I check the site (which one must do to access Member Feed and Conversations I'm Following) gives me a few extra seconds, or perhaps a whole minute, every day, which could be as much as six extra hours a year.  What to do, what to do?  It will probably involve looking at birds.

show PJS's comment (#19)
PJS
Joined
May '10
PJS

Alas!  I am not staying logged in on this computer.


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