Apologies for the spate of site problems, of which there have been many recently. This morning's issues were caused by (a) some planned downtime which ran longer than desired and (b) new issues encountered as we sought to clean up some scripts that had been deployed to run certain procedures in the background.
We are moving to a new content management system (WordPress) which will result in a modified design for Ricochet and a much more stable platform for posting and commenting. We will also be retaining better and more comprehensive back-line site support which should enable a quicker response for those occasions where we do run into problems.
We're sorry this site upgrade has not progressed further by now, but we appreciate your patience -- and we think you'll be excited by the planned improvements.
Thanks for responding, The Logo. Could you please let the membership know whether there are plans to improve the store as mentioned earlier by Jo and BrentB67? · 11 minutes ago
Charlotte, I should have mentioned that we will be improving the Ricochet store, too. Thanks!
I'm sorry to be so slow to chime in here. Please know that, while you haven't seen many changes to the site lately, development for Ricochet 2.0 is underway. Our plan calls for us to implement more features to allow Ricochet members to engage with one another online in a variety of ways, to invite friends to the conversation, to follow posts by topic or category and to do so on pages that load a whole lot faster. We also plan for a significantly upgraded mobile experience from phones or tablets. Most of these changes will be in place by early summer. Thanks, everyone, for your patience and your continued support.
Hi, Jon. Thanks for asking the question. We'll put up a status report post of sorts within the next day or so. The response from members, and from visitors who decided to become members, has been tremendous. Many gift subscriptions have been given, as well. So, things are looking a bit brighter. We'll know more, though -- and will share more -- in short order. Keep the faith!
tabula rasa To the Ricochet Suits: Is is part of your business plan for your website administrator to hector and insult your customers? I doubt it. But that's just what happened. · 1 hour ago
Thanks, everyone, for the thoughtful comments. We very much appreciate the feedback. We're taking steps to distinguish between Ricochet's editorial stance and the individual opinions of staff members. Apologies for blurring that line in this discussion this morning.
Apologies for the delay in getting you the book. Going forward, if you have any problems with your account, please email us at support@ricochet.com. If you haven't already sent Rob Long your details, please send them to support@ricochet.com so we can get the book signed and delivered to you.
"Deafening silence?" We've made a number of comments in this thread, most recently at comment 209.
. . .
If you have a question, then you're free to email us at editors@ricochet.com. If it's germane to this thread such that you want to pose the question for all to see, then go ahead and do so. · 60 minutes ago
I'm not really sure how to proceed. This entire discussion has occurred in the thread, but this is not explicitly germane to the original post, more to the comments that followed. I can email the editors address or send a private message directly to you if you prefer that. Let me know how you would prefer to proceed. · 2 hours ago
We somehow missed comment #175. I've deleted the more egregious form of the insult, but let the softer, "You've been following the thread long enough..." construction stand, as it allows room for other interpretations.
I apologize for the oversight. · 7 minutes ago
Thank you. You might want to check 180, as well. It wasn't an isolated incident. · 6 minutes ago
"Deafening silence?" We've made a number of comments in this thread, most recently at comment 209.
. . .
If you have a question, then you're free to email us at editors@ricochet.com. If it's germane to this thread such that you want to pose the question for all to see, then go ahead and do so. · 60 minutes ago
I'm not really sure how to proceed. This entire discussion has occurred in the thread, but this is not explicitly germane to the original post, more to the comments that followed. I can email the editors address or send a private message directly to you if you prefer that. Let me know how you would prefer to proceed. · 2 hours ago
We somehow missed comment #175. I've deleted the more egregious form of the insult, but let the softer, "You've been following the thread long enough..." construction stand, as it allows room for other interpretations.
Re: What's Wrong with the Site This Time? (or is it some local server?)
Apologies for the spate of site problems, of which there have been many recently. This morning's issues were caused by (a) some planned downtime which ran longer than desired and (b) new issues encountered as we sought to clean up some scripts that had been deployed to run certain procedures in the background.
We are moving to a new content management system (WordPress) which will result in a modified design for Ricochet and a much more stable platform for posting and commenting. We will also be retaining better and more comprehensive back-line site support which should enable a quicker response for those occasions where we do run into problems.
We're sorry this site upgrade has not progressed further by now, but we appreciate your patience -- and we think you'll be excited by the planned improvements.